I'm having the same problem also. I've been checking every day right now the past week to see if the members area has been fixed.
I'm trying to study for a certification test right now, and this is so inconvenient. I've been a member with unlimited lifetime access since 2007. I've submitted several emails to support with no response. I don't understand why all of a sudden they have done this to so many members.
Also in this past week, when I told support in an email that I have been a member since 2007, my invoice conveniently disappeared. Now the only invoices that show are the invoices for the Exam Engines that I have purchased in the past. I can't believe they would do this to so many loyal members who have been using them for many years. They are stealing from us by asking us to now pay $149 for Unlimited Lifetime Access again, when we already payed for it in the past.
I've lost $99 do this now. I guess I'll just keep trying support. I really don't know what to do now. I really liked ActualTests in the past.
They didn't just give you the answer for test questions, but they gave explanations for the answer so that you really learned the information, instead of just memorizing answers. Guess it's time to start looking for other exam sites.
Product or Service Mentioned: Actualtests Unlimited Access Membership.
Reason of review: Problem with delivery.
Monetary Loss: $99.
Preferred solution: Deliver product or service ordered.