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3 comments

Purchased unlimited lifetime membership back in 2002 now when I log in I can't download my exam. My invoice is no longer in the account.

When I emailed support to explain My problem and that my invoice was gone , the responded back that I need to provide proof of purchase ie bank statement or credit card statement from an account I no longer have. Did they get hacked? Why all of a sudden everybody having issues and they are demanding statements and will not even accept invoices as proof?

Unacceptable! This needs to be addressed and resolved

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Guest

even mine happened same way. looks like the cheat wants to force people to go for another payment or monthly subsctiption.

Guest

I am having the same issue. Luckily I saved my invoice and emailed it back to them this morning.

I have yet to hear back from them. I will keep you posted as to what the results will be.

Guest

I filed a complaint with the FTC, and encourage everyone else to do the same.

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