Not resolved

In 2002 I bought the Unlimited Life time Access to Members Area 1800+ Exams for $99.00. It worked fine until a couple of months ago.

I emailed support; I was asked to provide a Receipt. I sent an email from the support telling me my order number and how to access the members area dated 26 Dec 2002; I was told that they could only RESTORE access with a receipt or bank statement. (why was it removed?) The Pictures show their current responce and an email in 2010 when I had them reset my password for member access. I provided them with my order number.

I also asked them to review web logs showing me downlaoding exams.

If I had access for years; that implies I paid; Why was my access be removed yet my account still valid? I have my order number; They ingnore that....

Review about: Actualtests Unlimited Access Membership.

Reason of review: Poor customer service.

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