In 2002 I bought the Unlimited Life time Access to Actualtests.com Members Area 1800+ Exams for $99.00. It worked fine until a couple of months ago.
I emailed support; I was asked to provide a Receipt. I sent an email from the Actualtests.com support telling me my order number and how to access the members area dated 26 Dec 2002; I was told that they could only RESTORE access with a receipt or bank statement. (why was it removed?) The Pictures show their current responce and an email in 2010 when I had them reset my password for member access. I provided them with my order number.
I also asked them to review web logs showing me downlaoding exams.
If I had access for years; that implies I paid; Why was my access be removed yet my account still valid? I have my order number; They ingnore that....
Review about: Actualtests Unlimited Access Membership.
Reason of review: Poor customer service.