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About 2010/2011, I purchased an actual test lifetime account. I have used my account often over the years. When I went into the account recently, I noticed I had no products under my profile. I reached out to support to ask what happened. They have sent at least 3...
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Anonymous
Raj

i had exact same issue at actualcerts.com . paid 99 back in 2012 and had access for many years .. as par as recall last time i used 2015 and now went back in Jan and no access...

#1202380
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Actualtests - "Lifetime Unlimited Access" Don't count on it...
I purchased my "Lifetime Unlimited Access" account in January of 2009. Later that year I received this advert from ActualTests: From: ActualTests Date: Tue, Dec 22, 2009 at 7:03 AM Subject: Announcing new Exam Engine with 1200 Exams Included To: mypcprofessor@gmail.com...
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2.4
I liked
  • Product
  • Product had lots of test and i liked the quality
I didn't like
  • That they turned off my lifetime access for no reason
#1209004
Reply to reviews
Www.Actualtests.com does not honor it's "LifeTime Membership" !
Www.Actualtests.com does not honor it's "LifeTime Membership" !
I purchased an www.actualtests.com membership account in the year 2005 for $100.00 This allowed me to download any PDF for any exam and whenever i wanted to. Since the beginning of July 1st 2017 I "lost total access" to download any PDF from the actualtests.com...
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3.2
I liked
  • Product was great
  • Unlimited access up until recently
  • Company treated me well for the past 12 years
I didn't like
  • Are not sticking to previously aggreed terms
  • Poor customer service
  • That i lost my unlimited access
#1085256
Reply to reviews
I bought $99 lifetime subscription in 2006 and have the receipt to prove it. I've used this product, with great success, for 12 years passing over 15 professional certifications. I logged in last week and no subscription...what's up with that! Emailed them and sent...
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Anonymous
Des

Samething happened to me, i purchased lifetime membership in 2005, luckily I have the same email address from them with the receipt to prove that i purchased it for $99. Witho...

Anonymous
joe

so you are saying the material they provide is legit but their support system is not good recently ?

1.0
I didn't like
  • No phone number of address
#1295538
Reply to reviews
Logged in to get a test engine and my access was gone. My transaction history was also blank. Contacted support via email... Support emailed me back asking for proof. This is nearly impossible for anyone because the transaction occurred over 8 years ago. Perhaps even...
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Anonymous
James

Same thing happened to me. This is the new Ransomware! They are a scam... even though I provided a proof of payment made over 10 years ago they would not honor their promise. ...

Anonymous
Paul Figueroa

Samething happened to me. My Invoice showing I purchased the lifetime subscription is gone. Typical Indian Scammers!!!

2.0
#1167760
Reply to reviews
Like many others here, I also had my lifetime access removed. There seems to be a theme here as I was also part of the 2005 era that signed up so I am thinking that "lifetime" is more 10 years than actual lifetime, because you know, no-one will remember to go back...
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Anonymous
kd4wat

Same issue

3.1
I liked
  • Review material
I didn't like
  • That i lost my unlimited access
#1323429
Reply to reviews
Took my lifetime membership away. I bought lot of exam engines through them in the past 12 years but I will no longer buy any products through them again. They also use other names selling same products so I will research and make sure they are not same company using...
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Anonymous
JW

Same here....they just ripped everyone of us off

Anonymous
md

Same here. Lifetime membership deleted after 7 years.They know most banks will retain records for less than 7 years. So they delete your account and say prove that you paid us...

1.0
I didn't like
  • Taking lifetime my membership away
#1155896
Reply to reviews
Over 10 years ago I purchased the lifetime subscription. Last year I had it and now I don't as of June 2018. Contacted their help desk and they requested the receipt. Major challenge getting that but by saying they would "restore" is in fact an admission that I had it....
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2.0
I didn't like
  • Disabled access in spite of purchasing lifetime subscription
#1278659
Reply to reviews
Yes, this company seems to be stealing people's money. They revoked my lifetime access after I paid for it in 2005. This company should be ashamed. The customer service email responds in a month after you email them. and they told me they have no manager available to...
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#1293850
Reply to reviews
Tried to log into my Actual Tests account which I had used for several years and for some reason I was unable to access any tests. Sent an email to customer service and they said they did not have a record of my account. I dug through my email and sent them the receipt...
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1.0
#1266583
Reply to reviews