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Took my lifetime membership away. I bought lot of exam engines through them in the past 12 years but I will no longer buy any products through them again. They also use other names selling same products so I will research and make sure they are not same company using...
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Anonymous
JW

Same here....they just ripped everyone of us off

Anonymous
md

Same here. Lifetime membership deleted after 7 years.They know most banks will retain records for less than 7 years. So they delete your account and say prove that you paid us...

1.0
I didn't like
  • Taking lifetime my membership away
#1155896
Reply to reviews
Logged in to get a test engine and my access was gone. My transaction history was also blank. Contacted support via email... Support emailed me back asking for proof. This is nearly impossible for anyone because the transaction occurred over 8 years ago. Perhaps even...
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Anonymous
Ticked off

Same thing happened to me, my invoice for the exam engine was there but the invoice for the lifetime membership was gone. What a perfect money making scam to ask to provide a ...

Anonymous
kiloman2020

ditto ... it's a racket to get legacy subscribers to fork over $150 on top of the $100 they've already paid.

2.0
#1167760
Reply to reviews
Www.Actualtests.com does not honor it's "LifeTime Membership" !
Www.Actualtests.com does not honor it's "LifeTime Membership" !
I purchased an www.actualtests.com membership account in the year 2005 for $100.00 This allowed me to download any PDF for any exam and whenever i wanted to. Since the beginning of July 1st 2017 I "lost total access" to download any PDF from the actualtests.com...
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3.2
I liked
  • Initially it was good
  • Started off great
  • Unlimited access up until recently
I didn't like
  • Horrible customer service
  • Are not sticking to previously aggreed terms
  • That i lost my unlimited access
#1085256
Reply to reviews
Actualtests not honoroing lifetime access and removed purchase invoice from account
Actualtests not honoroing lifetime access and removed purchase invoice from account
I wish that I could give 0 stars. I purchased unlimited access on 8-30-2010 and even downloaded a file in May 2017. I tried to login yesterday and I kept being prompted to make a purchase of $149 for the lifetime unlimited access that I already purchased and owned!...
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Anonymous
Anonymous

Same here CROOKS CROOKS WE SHOULD BE ABLE TO SUE THIS TYPE OF PEOPLE.

Anonymous
B Smith

This just happened to me, same bogus request for receipt after 10 years. Also, I have no record of any activity on my account as well. How convenient!!!!!

1.8
#1098060
Reply to reviews
I'm a PAID unlimited lifetime subscriber for a while but they terminated my access for unknown reason. We have exchanges heated emails & i even attached a PDF file to show that i downloaded it 2 months ago. They said that they will not honor that & they don't have a...
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Ybeachum
Ybeachum

Every one please write a review on https://complaint.ic3.gov/default.aspx?# , let's bring some attention to these crooks.

randall310
randall310

I just tried to use my lifetime account yesterday and sent email to support. they said they checked their bank records and did not find payment information.I have been on thi...

1.0
I didn't like
  • Will steal your money and paid subscriptions
#1124924
Reply to reviews
Actualtests - ActualCerts SCAM!!!!!!!!!!!!!!!!!
My issue is the same as everyone else. I had a lifetime subscription and the lost it. They want proof of purchase. I purchase 7 years ago. What a scam looks like this could be a class action case it certainly has happened to enough people to make it one. They will...
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Anonymous
Lou

Same thing happened to me with the same response. Purchased in 2010 and now no access to products exists for me. They suck.

I liked
  • Initially they were ok
I didn't like
  • Fraud
  • Lack of integrity
  • Poor back end system or payment tracking
#1141747
Reply to reviews
Much like everyone else, they have taken away the lifelong membership and asked to produce proof of purchase for life time membership which was bought more than 12 years ago. I went searching through my emails and found nothing to validate proof of purchase as the...
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1.0
#1149237
Reply to reviews
I've been an unlimited lifetime subscriber since 2009 but at some point in the past 2 months my account lost access to the exam PDFs available for members. I emailed support who responded that they didn't have bank records of my payment. They requested that I submit a...
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I liked
  • Product was great
  • That i had access to the site up until the last two months
  • Initially ok later deleted account
I didn't like
  • Not able to download any pdf exams now
  • Deleted my lifetime account
  • Revoked my access without notice
#1102648
Reply to reviews
Same thing happened to me and I am pissed. They're putting me through the same crap! They asked for proof of payment from my bank, provided that , then said "We need any proof that payment has been made: either screenshot from credit card statement or confirmation...
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1.0
#1133108
Reply to reviews
Recently discovered that the lifetime account that I had with them for almost 15 years has been removed. I've tried contacting them to no avail as no one has replied to my emails. It is incredibly unethical to promise lifetime membership yet remove it years later then...
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2.1
I didn't like
  • Poor back end system or payment tracking
#1133357
Reply to reviews