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Logged in to get a test engine and my access was gone. My transaction history was also blank. Contacted support via email... Support emailed me back asking for proof. This is nearly impossible for anyone because the transaction occurred over 8 years ago. Perhaps even...
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Anonymous
James

Same thing happened to me. This is the new Ransomware! They are a scam... even though I provided a proof of payment made over 10 years ago they would not honor their promise. ...

Anonymous
Paul Figueroa

Samething happened to me. My Invoice showing I purchased the lifetime subscription is gone. Typical Indian Scammers!!!

2.0
#1167760
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Www.Actualtests.com does not honor it's "LifeTime Membership" !
Www.Actualtests.com does not honor it's "LifeTime Membership" !
I purchased an www.actualtests.com membership account in the year 2005 for $100.00 This allowed me to download any PDF for any exam and whenever i wanted to. Since the beginning of July 1st 2017 I "lost total access" to download any PDF from the actualtests.com...
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3.2
I liked
  • Initially it was good
  • Unlimited access up until recently
  • Started off great
I didn't like
  • Are not sticking to previously aggreed terms
  • That i lost my unlimited access
  • Not able to download any pdf exams now
#1085256
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Took my lifetime membership away. I bought lot of exam engines through them in the past 12 years but I will no longer buy any products through them again. They also use other names selling same products so I will research and make sure they are not same company using...
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Anonymous
JW

Same here....they just ripped everyone of us off

Anonymous
md

Same here. Lifetime membership deleted after 7 years.They know most banks will retain records for less than 7 years. So they delete your account and say prove that you paid us...

1.0
I didn't like
  • Taking lifetime my membership away
#1155896
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Actualtests - "Lifetime Unlimited Access" Don't count on it...
I purchased my "Lifetime Unlimited Access" account in January of 2009. Later that year I received this advert from ActualTests: From: ActualTests Date: Tue, Dec 22, 2009 at 7:03 AM Subject: Announcing new Exam Engine with 1200 Exams Included To: mypcprofessor@gmail.com...
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2.4
I liked
  • Product had lots of test and i liked the quality
  • Product
I didn't like
  • That they turned off my lifetime access for no reason
#1209004
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About 2010/2011, I purchased an actual test lifetime account. I have used my account often over the years. When I went into the account recently, I noticed I had no products under my profile. I reached out to support to ask what happened. They have sent at least 3...
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Anonymous
Raj

i had exact same issue at actualcerts.com . paid 99 back in 2012 and had access for many years .. as par as recall last time i used 2015 and now went back in Jan and no access...

#1202380
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Actualtests - Cut off my access

I have been a custimer for years. They cut off my access and now want me to prove I paid. What a scam
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Location
Price Affordability
Product or Service Quality
Reliability
Scholarship, Grants and Programs
Staff
Value for money
Website
#1247225
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Actualtests - Honest mistake, but exceptional resolution!
I have been a subscriber of Actual Test since May 15, 2014. I can honestly say that their product has helped me pass three Information Security certifications (CISSP, C|EH and CSSLP) on the first attempt. Their training product is excellent and at a great value. On...
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4.8
I liked
  • Customer service
  • Quality of their product
  • Value of their product
I didn't like
  • Unclear billing source on receipt
#1241351
Reply to reviews
I paid for a lifetime membership to ActualTests.com about 10 years ago. I recently tried to legion and use it and the website said I had no products. I sent an email to ActualTests.com and their reply was for me to send a copy of my receipt showing payment since they...
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Anonymous
Prasanna

I bought 2 years back lifetime membership . Now they are disabled the access and asking statement.Don’t buy from actual test

1.0
I liked
  • Initially ok later deleted account
I didn't like
  • Deleted my account then asked me to pay again
#1192415
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Actualtests - Revoked lifetime subscription

Had a lifetime subscription for 10 years and they said they have no record of my payment and revoked it. Lifetime is not lifetime in their eyes. VERY shady site DO NOT USE!!!! {{Redacted}}
1.8
Details
Billing Practices
Customer service
Diversity of Products or Services
Value for money
#1214186
Reply to reviews
I paid for lifetime access to their site back in 2010 and suddenly in 2018 they turned off my access and said I needed to prove that I had paid for it. Why would they turn off my access if I already had a valid login and password for their site? This is dishonest and...
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1.0
I didn't like
  • Taking lifetime my membership away
  • Revoked my access cancelled my lifetime membership for no reason
  • Not able to download any pdf exams now
#1241550
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