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Terrible customer service on top of not honoring what they advertise. They do not respond to email for resolution. I can login to my account that I have had since 2010, but cannot access any material. Why aren't they in jail? Why aren't they in jail? Why aren't they in...
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1.0
I didn't like
  • Them losing my lifetime membership
#1284404
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Scammed by this ActualTests.com they don't honor their lifetime service as advertised. I paid for a life time unlimited use of tests and downloads. After a couple years they cut me off for no reason, when I contacted them they claim to have no record of my user...
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#1283731
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I purchased a lifetime access to this website years ago. I recently logged into it again as I was planning to write a few exams and wanted to see what was new that they were offering and I lost my access - I could log in to the website with my username and password but...
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#1283402
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Years ago I purchased a "Lifetime Subscription" to ActualTests. Tried to use it June 2018 with my username/password. It seemed to accept my username/password. All I received was an offer to purchase a new subscription. Emailed their support and here is what I received....
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#1282366
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Over 10 years ago I purchased the lifetime subscription. Last year I had it and now I don't as of June 2018. Contacted their help desk and they requested the receipt. Major challenge getting that but by saying they would "restore" is in fact an admission that I had it....
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2.0
I didn't like
  • Disabled access in spite of purchasing lifetime subscription
#1278659
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I had my reciept sent them in as requested, it clearly states on email my product is ActualTests and Actual Tests exam engine. ActualTests do not sell exam engine alone, either the 1800 exams or 1800 with exam engine. Looking into lawsuit with small claims court for...
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#1274073
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I also got screwed by those clowns when I purchase their so-called Lifetime Unlimited Access some few years back. I sent them proof of my purchase and they still said they could not find my order in their system. Screw them, I will make sure no one in my circle of...
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Anonymous
David Broadnax

They got me to.

#1271096
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I have been a lifetime member since 1999 and they tried to caned my account numerous times. I needed to complain many times and they reinstated my account. However this most recent time in January they asked me to provide proof of my payment. Really??? I have been a...
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Anonymous
David Broadnax

There doing the same to me. I have my receipt and still there trying to shut me down

#1269352
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Tried to log into my Actual Tests account which I had used for several years and for some reason I was unable to access any tests. Sent an email to customer service and they said they did not have a record of my account. I dug through my email and sent them the receipt...
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1.0
#1266583
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This is for actualtests.com I wrote them and said "I tried accessing some study materials and it's acting like I don't have a membership. I have been a member since 2006/2007 timeframe, and have used these study materials to receive my MCP, MCDST, MCSA, and MCSE. Can...
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2.4
I didn't like
  • Them losing my lifetime membership
#1262646
Reply to reviews