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I purchased an www.actualtests.com membership account in the year 2008 for $99 This allowed me to download any PDF for any exam as well. I "lost total access" to download any PDF from the actualtests.com membership site. Microsoft switched to outlook and deleted all of...
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1.6
#1385178
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My experience is like many others. After ten years, they kicked me off and claimed I never had an account with them which was a lie - and they knew it. However, because I had an otherwise good experience with them, I paid their new fee of 149 dollars. This was a...
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1.0
I liked
  • Only in the past when they were honest
#1370466
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Similar experience as th writer of the most resent review. After many emails fighting to get a new password for an account from about 10 years back. I can clearly see exams listed on their site that are not listed when I log in. They are holding back more recent...
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Anonymous
unhappy customer

I have had the same experiance of the loss of my so called life membership. Take your business some where else.

1.6
#1360846
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I bought the lifetime membership from them 10 years ago or so for 99 dollars, now I don't have access to exam materials anymore after increase the membership fee to 149 dollars. When I contacted them, they asked me for payment receipt from 10 years ago. I told them...
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1.0
I didn't like
  • Bad service to customer or cheating customer
#1354890
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I purchased a lifetime membership over 10 years ago although they have my email account number and etc. They refuse to reinstate my account. I see where many others are having the same issue. Didn't do business with them.
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Anonymous
Anonymous

I had the same issue, but I had an original email from them from when I first signed up 10 years ago. When I sent that to them, they re-instated me with an apology.

Anonymous
Anonymous

Same here friend. I requested they remove my information immediately and never contact me again. I use the guides only after studying for more of a "checks and balances" to se...

1.6
#1335730
Reply to reviews
Like many others here, I also had my lifetime access removed. There seems to be a theme here as I was also part of the 2005 era that signed up so I am thinking that "lifetime" is more 10 years than actual lifetime, because you know, no-one will remember to go back...
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Anonymous
kd4wat

Same issue

3.1
I liked
  • Review material
I didn't like
  • That i lost my unlimited access
#1323429
Reply to reviews
I bought $99 lifetime subscription in 2006 and have the receipt to prove it. I've used this product, with great success, for 12 years passing over 15 professional certifications. I logged in last week and no subscription...what's up with that! Emailed them and sent...
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Anonymous
Des

Samething happened to me, i purchased lifetime membership in 2005, luckily I have the same email address from them with the receipt to prove that i purchased it for $99. Witho...

Anonymous
joe

so you are saying the material they provide is legit but their support system is not good recently ?

1.0
I didn't like
  • No phone number of address
#1295538
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Actualtests - Steal people's money by revoking their lifetime membership

Yes, this company seems to be stealing people's money. They revoked my lifetime access after I paid for it in 2005. This company should be ashamed. The customer service email responds in a month after you email them. and they told me they have no manager available to talk to me. DO NOT TRUST THIS SITE! {{REDACTED}}
#1293850
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Actualtests - They do not honor lifetime access

Terrible customer service on top of not honoring what they advertise. They do not respond to email for resolution. I can login to my account that I have had since 2010, but cannot access any material. Why aren't they in jail? {{REDACTED}}
1.0
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Value for money
Website
I didn't like
  • Them losing my lifetime membership
#1284404
Reply to reviews
Scammed by this ActualTests.com they don't honor their lifetime service as advertised. I paid for a life time unlimited use of tests and downloads. After a couple years they cut me off for no reason, when I contacted them they claim to have no record of my user...
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#1283731
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