Actualtests - Lost my Lifetime access, too
Only a few months ago I had used Actual Tests to downloaded something. Recently, I went to do it again, I could login but not download anything - why would someone have a login account - without being able to use the site such as this one?
I contacted their customer service via email (there is no other way) and they responded and asked for proof. I contacted a former co-worker and they did the same thing to his account. This is wrong - and without proof, they will do nothing...
They keep asking for proof of purchase - which was more than ten (10) years ago. If anyone has a good solution, or good contact number- please post.
Reason of review: lifetime membership was cut..
Monetary Loss: $99.
Preferred solution: Deliver product or service ordered.
Actualtests Pros: Review material.
Actualtests Cons: Fact they took away my access.
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Registrant Contact
Name: Registration Private
Organization: Domains By Proxy, LLC Mailing Address: DomainsByProxy.com, Scottsdale Arizona 85260 US Phone: +1.480624**** Ext: Fax: +1.480624**** Fax Ext: Email:ACTUALTESTS.COM@***.com Admin Contact Name: Registration Private Organization: Domains By Proxy, LLC Mailing Address: DomainsByProxy.com, Scottsdale Arizona 85260 US Phone: +1.480624**** Ext: Fax: +1.480624**** Fax Ext: Email:ACTUALTESTS.COM@***.com Tech Contact Name: Registration Private Organization: Domains By Proxy, LLC Mailing Address: DomainsByProxy.com, Scottsdale Arizona 85260 US Phone: +1.480624**** Ext: Fax: +1.480624**** Fax Ext: Email:ACTUALTESTS.COM@***.com Registrar WHOIS Server: whois.godaddy.com URL: http://www.godaddy.com Registrar: GoDaddy.com, LLC IANA ID: 146 Abuse Contact Email:abuse@***.com Abuse Contact Phone: +1.480624**** Status Domain Status:clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited Domain Status:clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited Domain Status:clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited Domain Status:clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited Important Dates Updated Date: 2017-07-13 Created Date: 2001-07-12 Registrar Expiration Date: 2018-07-12 Name Servers NS31.DOMAINCONTROL.COM NS32.DOMAINCONTROL.COM Raw WHOIS Record Domain Name: ACTUALTESTS.COM Registry Domain ID: 7492****_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.godaddy.com Registrar URL: http://www.godaddy.com Updated Date: 2017-07-13T16:21:33Z Creation Date: 2001-07-12T05:58:36Z Registrar Registration Expiration Date: 2018-07-12T05:58:36Z Registrar: GoDaddy.com, LLC Registrar IANA ID: 146 Registrar Abuse Contact Email: abuse@***.com Registrar Abuse Contact Phone: +1.480624**** Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited Registry Registrant ID: Not Available From Registry Registrant Name: Registration Private Registrant Organization: Domains By Proxy, LLC Registrant Street: DomainsByProxy.com Registrant Street: 14455 N. Hayden Road Registrant City: Scottsdale Registrant State/Province: Arizona Registrant Postal Code: 85260 Registrant Country: US Registrant Phone: +1.480624**** Registrant Phone Ext: Registrant Fax: +1.480624**** Registrant Fax Ext: Registrant Email: ACTUALTESTS.COM@***.com Registry Admin ID: Not Available From Registry Admin Name: Registration Private Admin Organization: Domains By Proxy, LLC Admin Street: DomainsByProxy.com Admin Street: 14455 N.
Hayden Road Admin City: Scottsdale Admin State/Province: Arizona Admin Postal Code: 85260 Admin Country: US Admin Phone: +1.480624**** Admin Phone Ext: Admin Fax: +1.480624**** Admin Fax Ext: Admin Email: ACTUALTESTS.COM@***.com Registry Tech ID: Not Available From Registry Tech Name: Registration Private Tech Organization: Domains By Proxy, LLC Tech Street: DomainsByProxy.com Tech Street: 14455 N. Hayden Road Tech City: Scottsdale Tech State/Province: Arizona Tech Postal Code: 85260 Tech Country: US Tech Phone: +1.480624**** Tech Phone Ext: Tech Fax: +1.480624**** Tech Fax Ext: Tech Email: ACTUALTESTS.COM@***.com Name Server: NS31.DOMAINCONTROL.COM Name Server: NS32.DOMAINCONTROL.COM DNSSEC: unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/ >>> Last update of WHOIS database: 2017-11-11T06:00:00Z