I wish that I could give 0 stars. I purchased unlimited access on 8-30-2010 and even downloaded a file in May 2017.
I tried to login yesterday and I kept being prompted to make a purchase of $149 for the lifetime unlimited access that I already purchased and owned! Went to my g-mail found the confirmation e-mail and replied to it asking why I know longer have access and they asked for me to send confirmation of my purchase as it was not in my account.
I said that is exactly what the 7 year old e-mail that I replied to was. I printed the original e-mails to PDF and submitted and now I am waiting to see if they actually honor our agreement and reinstate my access.Not very happy right now!
Product or Service Mentioned: Actualtests Unlimited Access Membership.
Reason of review: Warranty issue.
Monetary Loss: $99.
Preferred solution: My lifetime access reinstated with a confirmation letter stating it has been reinstated because of an ActualTests system error.