Actualtests not honoroing lifetime access and removed purchase invoice from account
I wish that I could give 0 stars. I purchased unlimited access on 8-30-2010 and even downloaded a file in May 2017.
I tried to login yesterday and I kept being prompted to make a purchase of $149 for the lifetime unlimited access that I already purchased and owned! Went to my g-mail found the confirmation e-mail and replied to it asking why I know longer have access and they asked for me to send confirmation of my purchase as it was not in my account.
I said that is exactly what the 7 year old e-mail that I replied to was. I printed the original e-mails to PDF and submitted and now I am waiting to see if they actually honor our agreement and reinstate my access.Not very happy right now!
Reason of review: Warranty issue.
Monetary Loss: $99.
Preferred solution: My lifetime access reinstated with a confirmation letter stating it has been reinstated because of an ActualTests system error.
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Comments
Please avoid publishing any personal information and promotional content
Same here CROOKS CROOKS WE SHOULD BE ABLE TO SUE THIS TYPE OF PEOPLE.
This just happened to me, same bogus request for receipt after 10 years. Also, I have no record of any activity on my account as well. How convenient!!!!!